Technical Enablement Manager, Professional Services

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Global Sales Enablement is responsible for driving productivity and effectiveness across Stripe's sales organization. We are looking for a technical enablement expert who is passionate about empowering our Professional Services team. The Professional Services (ProServ) team at Stripe is responsible for accelerating the time-to-value and revenue realization for our users. We partner closely with our users to navigate technical complexity, optimize payment architectures, and drive successful implementations. This role requires strong technical expertise, a keen eye for content curation, and the ability to scale enablement at pace in a fast-moving environment. This individual is flexible, meticulous in their craft, and has a positive “can do” attitude.

What you’ll do

The Technical Enablement lead will develop and deliver world-class enablement programs that equip our Professional Services team with the deep product knowledge, technical skills, and consulting capabilities needed to accelerate time-to-value and drive revenue realization for Stripe's users. They will contribute to the global enablement strategy and act as a strategic partner to technical sales leadership.

Responsibilities

Program Management: Develop the long-term vision, strategy, and day-to-day operations for Professional Services enablement at Stripe. Establish KPIs and analytics to track the impact of enablement initiatives and make data-driven decisions. Create and publish Profe