Software Engineer, AI Agents

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Software Engineer, AI Agents

Location: India, Bangalore

Why This Role Matters

At Cloudflare, we're building industrial-scale AI agents that support customers directly. This isn't research theater. Your code will power real customer interactions from day one, at global scale.

Cloudflare already has the parts. You will assemble Workers, Durable Objects, KV, R2, D1, Vectorize, Workers AI, AI Gateway, and the Agent SDK into real agents customers use every day.

Role Intent

Ship production agents on the Cloudflare stack. Build, deploy, learn, repeat. Your code is the front door for Cloudflare customers.

What You Will Do

Build agents on Workers with Durable Objects for state and short term memory

Wire tools with the Agent SDK, MCP, and function calling

Use Vectorize, KV, R2, and D1 for semantic memory, cache, files, and config

Run models through Workers AI and AI Gateway; integrate third parties when needed

Create evals, guardrails, and audits. Measure, tune, re-ship fast

Build agents that summarize, propose fixes, and escalate cleanly to humans

Expose agent health and metrics in transparent dashboards. No mystery boxes

Integrate with queues and webhooks; publish events on Queues or Pub/Sub

Cut cost per case and time to first response. Prove it with data.

Take end to end ownership including on call for what you ship (with team support)

Design and maintain robust observability for distributed AI workflows, implementing structured logging and end-to-end tracing across async service boundaries to ensure visibility into agent reasoning and execution.

Architect security boundaries for agent-led operations; implementing secure credential handling, multi-layer approval gates, and fine-grained trust scoping for mutative actions.

Must Have

Demonstrated success shipping production systems. Repos and releases that show real work.

Strong in TypeScript or Rust on Workers. HTTP, queues, async, performance

Fluency with Durable Objects, KV or R2, and either D1 or Postgres

Hands on with model tooling. Prompt I/O, tool calling, evals, safety checks

Observability mindset. Logs, traces, metrics, redlines

Experience with a2a/multi-agent frameworks

Experience developing LLM evaluation frameworks; automated scoring systems, CI-integrated quality gates.

Bias for simple, scalable designs

Nice to Have

Workers AI, AI Gateway, and Vectorize in production

Salesforce or Service Cloud experience. Webhooks and case AP