Sales Operations Specialist

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

You are a proactive, detail-oriented operator who excels at making complex systems run smoothly. As a GTM Operations Specialist, you will be the operational backbone of our sales engagement strategy, focusing on the execution, maintenance, and optimization of our Outreach.io environment.

In this role, you ensure that our high-level go-to-market goals are translated into efficient, day-to-day workflows by partnering with GTM, Operations, and Systems leadership. This is a high-impact position for someone who loves "bringing order to disorder" and is looking to deepen their operational expertise within a collaborative, fast-paced global team.

Main responsibilities

Act as the primary execution lead for our sales engagement strategy within Outreach.io. You will process requests for new sequences, templates, and snippets—evaluating content needs alongside stakeholders and ensuring all messaging aligns with