Product Manager, EU Business Banking

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍Barcelona, Spain | 💰 Base salary for this role is depending on experience + benefits | Hybrid model: 3 days a week in the office

⭐Our Business Banking team

Business Banking is on a mission to make money work for small businesses around the world. Since launching in 2020, Monzo has grown to be the bank of choice for over 800,000 UK businesses - voted by our customers as Britain’s recommended business account for overall service quality.

This is an exciting role for a product manager who loves getting close to customers, understanding local market nuance, and using that insight to improve product-market fit. You’ll focus on helping Monzo succeed in our European markets by working cross-functionally with user research, data science, and marketing to identify the biggest customer and business opportunities, and working with teams across Monzo to solve them.

You’ll sit at the intersection of expansion, growth and new feature development. That means deeply understanding customer needs in specific markets, spotting where our proposition needs to be adapted, and driving the changes that will have the biggest impact on customer outcomes and business performance.

🔑You’ll play a key role by…

Helping Monzo find stronger product-market fit in our European markets. You’ll balance growth, expansion, and feature iteration to tailor our proposition across specific European markets.

That means you’ll

Build a deep understanding of customer needs, behaviours and pain points in specific European markets

Develop a strong view of local market context, including customer expectations, competitive dynamics and product nuances

Work closely with data and user research to identify the biggest opportunities and challenges in each market

Partner with engineering, design, research, data, and marketing to shape and deliver localisations, product improvements and market-specific changes

Collaborate with teams building globally-used products to make sure our proposition works for local customers too

Define clear problems to solve, prioritise effectively, and focus on the opportunities with the highest potential impact

Run experiments, test quickly, and use evidence to iterate on solutions

Track performance against goals and use data to understand what is and isn’t working

🤩 We’d love to hear from you if…

You’ve shipped high-quality digital products in a fast-moving environment. Even better if you have experience in growth, expansion, or new market focussed product roles

You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done

You’re highly customer-focused and know how to turn insight into practical product changes

You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You’re comfortable using both data and research to identify opportunities and make decisions

You enjoy working across discovery and delivery, from understanding problems to testing solutions in market

You’re able to work autonomously and make progress