Payroll and Pensions Co-ordinator - 6 Month Contract

Payroll and Pensions Coordinator - 6 Month Contract

Salary £25,000 - £28,000 pa

Location - Warrington - WA1 - Hybrid Role 2 days office based

Who are we?

At Caroola, we bring together top brands in tax, umbrella, and accountancy services—built for small businesses and the UK’s growing freelance and contractor community.

This position will be focussing on our payroll provider brand – Parasol

Parasol is one of the UK’s leading umbrella employment providers, supporting thousands of contractors and freelancers across a wide range of industries. Acting as the contractor’s employer, Parasol handles all payroll, tax, and compliance requirements — ensuring smooth, compliant payments and access to full employment rights and benefits

Role Overview

Reporting to the Payroll Manager, the Payroll and Pension Coordinator will be responsible for ensuring that the payroll and pension associated administration and employee enquiries are dealt with in a timely and accurate manner.

Key Responsibilities

Processing new starters and leavers

Producing of forms for external third parties including but not limited to statements of account

Supporting the production and process of daily payroll transactions

Filing and general office housekeeping/administrative duties for the payroll department

To ensure all email and telephone enquiries are completed within agreed first time resolution and service level agreement targets

Dealing with all aspects of Statutory Payments and Deductions

Advising Employees on PAYE and NIC matters

Resolve PAYE queries with HMRC

Action HMRC coding notices

Action pension set ups and contribution amendment requests

Auto-enrolment pension administration

Skills and Experience Required

Person Specification

Demonstrate good IT skills

High level of accuracy

Effective communicator

Good analytical skills

Proficient in Microsoft Office (i.e. Word, Excel, Power-point) & Microsoft Outlook

Level 3 payroll administrator qualification would be desirable

Benefits Package

Annual Leave - Enjoy 25 days off plus Bank Holidays to reach a maximum of 29.

UNCAPPED Earnings

Bupa Private Medical Insurance

Cycle to work scheme

Company Pension

Caroola supports the mental health of its people. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health.

Employee Assistance Programme We provide 24/7 365 days a year counselling and support through our Employee Assistance Programme

Gym Membership

Onsi - Salary Advance Scheme

My Savings Pal - Earn cashback