Payments Manager

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Dublin | 💰€61,200 - €77,000 + Incentive Awards tied to your performance + Benefits | Hear from the team ✨

⭐ Our Payments team

In this role you will help set up and run Monzo’s Payment Operations as we expand into Europe. You’ll be involved in building and running scalable payment processes, managing key payments partnerships, and working closely with teams across the business to make Monzo’s global ambitions a success.

This is a dynamic role demanding significant context switching - perfect for a generalist who thrives on being thrown in the deep end. You could be researching our next markets, supporting the supplier onboarding process, or building new back-office processes, all within the same week.

The role is a hybrid role based in our Dublin office.

🔑 You’ll play a key role by...

Managing day to day relationships with payments and banking partners.

Being the first point of contact to resolve payments issues with third parties or from customer escalations.

Supporting implementation projects with third parties: coordinating onboarding, contracting, and programme delivery.

Building new back office processes to manage and scale EU payment systems.