Head of People, EU

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍Dublin, Ireland| 💰 Competitive base salary, Incentive Awards tied to your performance ➕ benefits | Hear from the team ✨

⭐Our People team

We call it Monzo Magic: Mission. Action. Growth. Inclusion. Care.

It runs through everything that we do and within the People Collective it’s how we set Monzo up for success by bringing mission-led people together to do work and banking differently. We foster a culture that centres on our customers and brings together the best of tech with the best of banking; empowering a diverse, high-performing, innovative and agile workforce in doing the most impactful work of their careers.

As the Head of People for our newly launched European business, you’ll be a strategic partner to the EU CEO and leadership team. You’ll own and deliver the roadmap that provides a world-class people experience and also acts as a catalyst for our business goals. Your focus will be building a high-performance organisation that scales at pace, making sure our people’s capabilities are a primary driver of our success in Europe.

Reporting to the EU CEO, with a dotted line to the Group Chief People Officer, you’ll be a member of both leadership teams, driving forward the EU strategy and collaborating with the wider People Collective. You will be responsible for the breadth of the employee lifecycle in Europe and will be keen to think deeply about how an organisation, like Monzo, can scale and flourish and how our People roadmap can accelerate that.

The role you are applying for is a Controlled Function (CF-2) within the meaning of the Central Bank Reform Act, 2010. For this role, appointment will be conditional on Monzo being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards 2018 issued by the Central Bank of Ireland. As a CF, the role holder will be subject to Conduct Standards under the Central Bank of Ireland Individual Accountability Framework and will be required to take reasonable steps to ensure that the relevant conduct standards are met.

🔑You’ll play a key role by…

Strategic Partnership

Working as a strategic partner to the EU CEO and the EU leadership team; owning and delivering against a people strategy that enables and drives forward our ambitious expansion plans

Serve as a dedicated coach and sparring partner to the EU Leadership Team, partnering with them to navigate the complexities of scaling a high-growth organisation across multiple markets

Lead proactive discussions on org design and workforce planning, ensuring we’re building a lean, high-performance structure that remains agile as we enter new markets

Partner to drive a high-impact leadership development strategy for the EU, focussing on building a ‘bench’ of future leaders. You’ll coach senior stakeholders to foster a culture of continuous learning and proactive succession planning

You will hold regulatory accountability. This role is a Controlled Function (CF) role under the Central Bank of Ireland’s Fitness & Probity Regime and supports the CEO in discharging their regulatory and governance responsibilities relating to people management, culture, and remuneration with