Head of IT
Skills & Technologies
Job Description
Head of IT
Location: Glasgow Hybrid (with travel across Scotland)
Salary: £50,000 – £55,000
About the Organisation
This is a unique opportunity to join a purpose-led first aid charity where technology plays a vital role in supporting life-saving services across Scotland. From frontline responders to volunteers and support teams, every part of the organisation relies on secure, reliable, and forward-thinking digital services.
As the organisation continues to grow and evolve, technology will be central to improving service delivery, enhancing user experience, and enabling long-term impact.
A real opportunity to drive technology that will help save lives.
Be Involved with
Strategic Leadership
Develop and deliver a forward-thinking ICT strategy aligned to organisational goals
Build a multi-year roadmap covering systems, infrastructure, and digital services
Operational Excellence
Oversee day-to-day ICT operations, ensuring high availability, performance, and user satisfaction
Lead IT service management, monitoring performance and driving continuous improvement
Ensure systems and services meet the needs of staff, volunteers, and stakeholders
Digital Transformation
Drive innovation through the adoption of new technologies and improved systems
Lead key transformation projects from concept through to delivery and review
Improve how digital tools support both internal operations and external services
Looking to move from Google to a M365 environment
Security & Compliance
Own cyber security strategy and ensure robust protection of systems and data
Maintain compliance with GDPR and relevant regulatory frameworks
Supplier & Budget Management
Manage ICT budgets, ensuring value for money and effective resource allocation
Oversee third-party suppliers, contracts, and service delivery agreements
What We’re Looking For
Proven experience leading an ICT function, ideally within a complex or service-driven environment
Strong background in infrastructure, cloud services, business systems, and cyber security
Experience developing and delivering ICT strategies and transformation programmes
Demonstrable success in managing teams, suppliers, and budgets
Excellent stakeholder management skills, with the ability to influence at a senior level
A hands-on, pragmatic approach with the ability to balance strategy and delivery
Desirable
Experience within the not-for-profit or public sector
Certifications such as ITIL, PRINCE2, Agile, or Microsoft/Azure
Experience of transformations to M365
Experience helping set up communication and networks in large events.
Reach out if interested in knowing more.
Company & Role Analysis
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